Privacy Policy

Last Updated: [13-06-2026]

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website.

Information We Collect

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number (if provided)
  • Payment information
  • Uploaded photos and personalisation details
  • Order history

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Create personalised products
  • Communicate regarding your order
  • Provide customer support
  • Improve our products and services
  • Send promotional emails and special offers (if you have subscribed)

Payment Information

We do not store your payment details. Payments are processed securely through trusted third-party payment providers.

Photo & Personalisation Data

Photos and personalisation information submitted by customers are used solely for creating custom products and fulfilling orders.

Information Sharing

We do not sell, rent, or trade your personal information to third parties.

Your information may be shared only with trusted service providers who assist in operating our business, processing payments, fulfilling orders, or delivering products.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

Marketing Communications

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in our emails.

Cookies

Our website may use cookies and similar technologies to improve user experience, analyze website performance, and provide personalized content.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page.

Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact us through our Contact Page.