Personalisation Policy
Our products are created using the custom information and photos you provide. Please review all details carefully before placing your order.
Customer Responsibility
Customers are responsible for ensuring that:
- Names are spelled correctly
- Dates and custom text are accurate
- Uploaded photos meet quality requirements
- All personalisation details are reviewed before checkout
Photo Requirements
For the best results, please upload:
- High-resolution images
- Well-lit photos
- Clear images with minimal blur
- Photos where the subject is easily visible
Low-quality photos may affect the final appearance of your personalised product.
Changes After Ordering
If you need to make a correction, please contact us immediately after placing your order. We will do our best to accommodate changes before production begins.
Once production has started, modifications cannot be guaranteed.